Triton Networks - Innovating for Business to Thrive
Triton designs powerful, secure, flexible, and highly scalable voice, data, internet, and integrated communication services to keep productivity moving, enhance operational performance, and improve the bottom line for businesses nationwide. “Triton has virtually no geographic boundaries or product restrictions which allows us to deliver a higher level of flexibility along with agility,” said Triton CEO Robert House during an interview.
It is a no-brainer that technology and communications are transforming every facet of our lives at a rapid pace. Today businesses need communication platforms that are flexible and agile to meet the demands of the now and the digital future.
Triton designs powerful, secure, flexible, and highly scalable voice, data, internet, and integrated communication services for businesses nationwide. Their comprehensive suite of integrated voice, data, network, and cloud computing solutions are designed to keep productivity moving, enhance operational performance, and improve the bottom line.
Triton Network’s Triton One Solutions® is the key to addressing increasing business communication security needs. Triton One Solutions®, a fully integrated and collaborative cloud communications platform that seamlessly integrates business services, is critical in today’s business environment. Cloud and application integration into their secure communications platform makes for seamless collaboration and file sharing within a company, Ideal for remote working offices and multi-channel communication between individuals and groups.
“The bigger providers just view a customer as a dollar sign and as a nuisance,” states CEO Robert House. “I wanted to fill a huge void in the marketplace and conduct business differently by providing the highest service standards, as well as a true customer solution as our model.”
As Robert states to his staff daily, “we can sell just about any customer, but the biggest challenge is working constantly to keep them.”
Triton delivers vital business changing solutions driven by their strong focus to their customer’s ever evolving needs.
“Business solution roadblocks and limits are often created from within,” states Vice President Ron Lovern. “Developing a culture built around the customer experience drives us forward to develop new and innovative solutions to meet customer’s growing needs in the market.”
This focus continues to excel Triton’s innovation driven approach to providing their customers with the best available solutions and services in the industry. Triton has a vast array of service provider options across North America that they aggregate into a single customer solution, providing one invoice with simple billing and a proactive care group that monitors a customer’s network 24 hours a day, seven days a week and 365 days a year. Combine this with their ability to provide various network options from dedicated internet to MPLS and SD-WAN as well as Fixed wireless and mobility options, Triton can seamlessly deliver a multitude of available network options in today’s marketplace.
A Triton of a Leader in Charge
The telecommunications leader is led by a charismatic and straight-talking leader in Robert House. Robert possesses a wide array of experience in different facets in the Technology Industry.
A fourth generation Texan, Robert enjoys History, loves America, and actively seeks the outdoors. He is an avid golfer, enjoys boating, fishing, nice cars, and a good cigar. He realizes that to be successful, good leaders need to surround themselves with the most intelligent staff and is proud of the team responsible for Triton’s growth. He loves the collaborative effort in making monumental decisions and believes that if the CEO or president is the smartest person in today’s ever-changing technology landscape, it could lead to trouble.
“Triton has virtually no geographic boundaries or product restrictions which allows us to deliver a higher level of flexibility along with agility,” said Triton CEO Robert House during an interview. “We have a multitude of options available to our customers whereas most providers have one solution and try to force it into an enterprise regardless of whether it is the right solution or not.”
The People Effect
“Triton has dedicated a tremendous amount of effort and resources in developing an interactive back office,” House emphasizes. “Our approach to customer care streamlines the trouble ticketing process by having proactive measures in place and a staff that has familiarity with our customers’ services. This approach allows the Triton team to focus on trouble ticket resolution, eliminating customer frustration and escalation issues. We have established a customer-centric business culture where the Triton staff truly believes that they are an extension of our customers’ staff and approach issues with the same customer mentality of urgency,” said the CEO.
Awards & Recognition
Their successes in 2021 have not gone unnoticed. They have won outstanding awards and recognition within the industry:
- MSP 501 global recognition for the second year in a row.
- Top 5 recognition for 2021 Innovator of the Year.
- 2021 Vanguard Award winner for thought leadership for digital transformation.
- In Nov 2021, Triton was honored with the prestigious BBB Torch Award for Ethics.
- The company has the honor of being ranked among the 30 Most Influential Companies of the Year 2020 and was among the Banking CIO Outlooks “Top 10 Fintech Solution Providers 2019”.
For those seeking success, CEO Robert House said,
- Do your homework on developing a business marketing strategy, an executable business plan, and a team that can help implement the plan.
- You must be agile and nimble to adjust quickly to the ever-changing business climate.
- Listen to your customers. They will give you so much direction.
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