Pinnacle – The Ultimate Automation Service Experts

Rapidly rising technologies and unrelenting adoption of change, leading to more system updates for consumers, is becoming a critical aspect of business and means industry-leading AI automation solutions cannot be ignored.

Bridging business goals with high-quality automated services is what Pinnacle offers, a specialist provider of digital business assurance, quality engineering and automation services. Aiming for continuous improvement, this company offers expertise in machine learning and Artificial Intelligence Automation solutions.

The Journey of Innovative Ideas and Solutions

Founded in 2014, Pinnacle focuses mainly on consultancy and advisory, digital business assurance services, quality engineering and automation project delivery. These services provide businesses with an efficient platform for scaling their organisations to meet changing business demands via scalable, automated solutions.

Pinnacle’s growth, in its advanced AI capabilities are leading in the industry, as it focuses on overcoming technical and business challenges which are rapidly rising. These innovative service-driven solutions have delivered faster resolutions in a short period, and Pinnacle has successfully achieved automation outcomes that its competitors say cannot be achieved.

Pinnacle offers a code-free automation platform executing natural language scripts written in English. This unique feature allows business representatives and non-technical teams to create and modify the automation as per their business needs.

The automation solutions use modular code-free natural language scripts without the need of constant maintenance. Unlike traditional methods, where people struggle to maintain coded automation script libraries, Pinnacle eliminates this mess for its customers. Moreover, with this innovative AI automation, one can eradicate the ever-growing code debt, increasing costs and many other limitations.

Pinnacle also receives analyst attention and industry recognition for its Enginuity, Authorise and Autonomy products. With their R&D of autonomy, the company also offers AI automation services used in autonomous vehicle testing and reducing companies effort from improved automated UAT processes. For example, HealthTest is a healthcare sector that automated its delivery processes to run over 5 million tests per day of patient records for the Government Health Department.

A Productive Team of Experts

With the experience of more than 30 years each in global consultancy and complex IT delivery, Gary Jenn and Ian Charlton, the co-founders, and directors along with many of their senior leadership team gained their experience in different countries worldwide, such as the US, Europe, Australia, and New Zealand, within global tier-1 consultancies and offshore giants, including Accenture, IBM, EY, Cognizant, and Capgemini. Pinnacle now believes in challenging current industry thinking around automation and team collaboration, significantly improving companies Agile and DevOps delivery practices.

Pinnacle’s Research and Development (R&D) group develops, improves, and provides innovative next-generation AI automation solutions. Pinnacle supports companies facing business challenges and helps them overcome their blockers. Automation plays a vital role in Pinnacle’s services, their local agile teams use scalable virtual workers to improve throughput and capacity to be commercially competitive with global offshore service providers.

In regards to the future direction of Pinnacle, Gary Jenn believes within the current market it is crucial to raise customer expectations and provide the delivery of systems at speed, ensuring quality outcomes for its customers. With Pinnacle’s team and services, he guarantees to deliver automation services that are proven to reduce cost, time, and effort in delivering IT services without compromising the coverage, features and quality.

Every client faces a different problem when it comes to leading their business. Ian Charlton believes that every client is unique, and differences between their short and long-term challenges can either make them or break them. To this, Gary Jenn further adds that the need to be efficient, right sized, and deliver a high-quality outcome is essential, but not always seen, especially when there is an unprecedented rise in company production outrages and issues.

They advise clients never to blindly follow everyone else, be bold and done take the easier path that leads to more cost, more technical debt and more technical complexity.

In Pinnacle regional delivery centers, industry-focused teams and provide services and solutions locally to their clients. This is backed by experienced professionals within the industry working across country and internationally using their automation platforms for 24/365 operation.

The Vision of the Future

“The impact of innovation and digital change within daily work and private lives are made possible by new and emerging technologies. But this is coming with a large rise in the numbers of publicly reported failures, where unnecessary compromises and risk is taken in the pursuit of running faster.” says Ian Charlton.

Pinnacle is focusing on developing AI automation across client industries to provide value services and capability. In the public transport sector, it aims to leverage emerging technology within next-generation ticketing, fares, and facial recognition. Providing compliance, regulatory auditing, payment solutions, autonomous vehicles all focused to enable the transitions to future innovations in public MaaS services.

Lastly, Gary Jenn believes that 2022 and the next 5-10 years are full of progress and excitement for Pinnacle and the team looks forward to a challenging and rewarding future.