Glean enables today's teams to harness generative AI and make better decisions faster

In today’s fast-paced business environment, employees often struggle to find the information they need to perform their tasks efficiently. This is where Glean comes in, an AI-powered workplace search solution designed to revolutionize the way teams access and manage information. Founded by seasoned professionals from Google, Glean aims to simplify the process of finding what’s needed at work, providing a centralized platform for all company knowledge.

At the heart of Glean’s success is its innovative approach to workplace search. By offering a single location to access a company’s collective knowledge, regardless of an employee’s physical location, Glean empowers users to work more effectively. With over 100 connectors, this powerful tool searches across various enterprise applications, ensuring that users can quickly find the information they require. Furthermore, Glean’s API integration enables seamless expansion to other enterprise applications, further enhancing the search experience.

Glean’s state-of-the-art deep learning technology is another key aspect of its success. Vector search, powered by Large Language Models (LLMs), enables semantic understanding, allowing users to conduct natural language queries. This advanced feature continuously learns from a company’s unique language and context, improving search relevance without the need for manual fine-tuning. As a result, users can trust that Glean will provide accurate and relevant information every time they search.

One of Glean’s most significant advantages is its integration with generative AI technology. This integration offers several benefits, such as document summarization, which allows users to obtain critical information in seconds instead of wading through pages of content. Glean also provides answers to questions based on the most up-to-date information from across all company applications. Additionally, users can engage in follow-up conversations with Glean Chat to gain additional insights, further streamlining the search process.

To support knowledge management and improve team productivity, Glean offers users to find solutions to frequently asked questions, with intelligent search ranking that surfaces the most relevant information, even for question variations. Slack integration enables users to save answers directly from conversations, while administrative controls ensure department-specific access to information.

Glean allows users to organize sets of links, write useful descriptions, and share them across the organization. User’s collections are discoverable in search results and can be added to answer cards, while comprehensive aggregation allows for linking documents across various applications. Thissimplifies knowledge sharing and organization, making it easier for teams to access the information they need.

Glean also offers “Go Links,” which create short, memorable links that simplify access to common resources. Glean’s knowledge management software supports URL redirection and variable support, making it easy to navigate to the right destination. This feature enhances the user experience by reducing the time and effort required to locate essential resources.

Glean caters to the unique needs of various teams, including engineering, support, sales, people, and knowledge management. For engineering teams, Glean accelerates code shipping by providing a central hub for tracking down issues and gaining context on code changes. This streamlines the development process and reduces delays caused by information gaps.

In the support sector, Glean enables swift case resolution by finding the necessary answers to keep customers satisfied. By providing quick access to relevant information, Glean helps support teams deliver efficient and effective solutions, enhancing customer satisfaction.

For sales teams, Glean prepares users for meetings and manages accounts more effectively, leading to increased deal closures. By having quick access to essential information, sales professionals can focus on building strong relationships with clients and closing deals with confidence.

In the people operations domain, Glean’s powerful search and work hub capabilities help employees perform at their best and maintain alignment. This fosters a more efficient work environment and supports employee growth and development.

Gleanempowers knowledge management teams by ensuring that company knowledge benefits employees rather than creating additional challenges. By providing an intuitive and efficient search solution, Glean enables knowledge management teams to streamline processes, improve knowledge sharing, and ultimately drive organizational success.

Glean’s AI-driven capabilities also empower engineers by distributing knowledge across teams, allowing them to onboard new members quickly and resolve issues more effectively. By answering questions about a company’s codebase, Glean helps engineers tackle error codes and urgent problems, reducing the time spent on troubleshooting and increasing overall productivity.

Furthermore, Glean provides answers without interrupting the workflow, as it streamlines the process of obtaining information and reduces unnecessary interruptions. This feature unblocks progress efficiently, ensuring that teams can focus on their tasks without being hindered by information gapsor lengthy search processes.

Meet Arvind Jain, Founder & CEO

Arvind Jain is Glean’s CEO. He founded Glean to make it easy for people to find the information they need to be more productive and happier at work. Before Glean, Arvind co-founded Rubrik, one of the fastest-growing companies in cloud data management, and served as a Distinguished Engineer at Google, where he spent over a decade leading various teams in Search, Maps, and YouTube.

“Glean connects all your company’s data — across all of the content, people, and interactions in your organization.”