9Spokes International Limited: A One-Stop Business Solution

Starting and growing a business is exciting and satisfying, but it’s not always plain sailing. 9Spokes provides a one-stop digital solution to support the typically underserved small business owner. The 9Spokes platform enables businesses to harness their data in a meaningful way, generating quick, sharp insights to help them make smart decisions and stay ahead of the competition. As the name suggests, 9Spokes unites the 9 key areas of a business — the people, money, product, customers, marketing, sales, information, productivity, and industry — pulling data from multiple apps into one easy-to-use dashboard.

360⁰ View of the Business

Founded in 2012 with the vision to help businesses develop data-driven solutions, 9Spokes developed a platform for business owners to manage their performance efficiently. By connecting the apps they use to run their business to the platform, SMBs are empowered to transform their data into information and knowledge. Actionable insights that can inform business decisions — big and small — to help drive forward movement and greater financial success.

The company is attuned with the business owner’s need to evaluate and manage all areas of operations — from conceptualization and promotion to cash flow and sales performance. A singular platform that provides various solutions to help businesses move ahead in a positive direction towards their long-term goals. 9Spokes offers app connections to some of the best business apps on their platform, including Google Analytics, Shopify, QuickBooks, Instagram, Facebook for Business, Mailchimp, and more. The integration of these apps provides users with a 360-degree view of their business data in near real time.

Achievements and Launches

9Spokes received recognition in the digital solutions space, nominated as a finalist in the Microsoft Partner Awards NZ 2021 for the SaaS category.

Their bank partners include BNZ, Bank of America, and Virgin Money. 9Spokes offers a white-labeled instance of its platform, dedicated to serving the direct customers of these leading Financial Institutions (FIs).

White-labeled Services

Deploying a white labelled instance of the 9Spokes platform enables a more meaningful relationship between businesses, banks, and customers. 9Spokes’ white label services can speed-up digital transformation by giving access to consented, always-on data streams. Powered by 9Spokes’ integrations, FIs can efficiently capture leads, streamline loan origination, mitigate risks, and improve brand experience. FI customers benefit from streamlined processes and personalized services.

9Spokes.com

9Spokes aims to give SMBs access to customized and real-time insights beyond financials to improve visibility and reduce risk.

9Spokes Open

The company released 9Spokes Open in September 2021 to provide customers with fast, seamless integrations to business data. Important features include fast loan origination and risk mitigation for better business lending decisions — all empowered by consented data. 9Spokes takes care of the end-to-end authorization and data standardization so that their customers can be up and running faster.

The Team of Experts

Adrian Grant leads the team as the Co-founder and CEO of 9Spokes. He has extensively worked with Microsoft UK, Unisys, and Umbrellar. Adrian’s zeal and vast experience have aided him in entering the field of technology as an entrepreneur.

He relies on a team of six senior leaders from various sectors:

• Andy Birch is the Senior Vice President of Revenue & EMEA. His expertise includes sales and business development skills.
• Jesper Petersen is a Chief Technology Officer who carries a global experience of SaaS.
• Amy Stewart, Chief Marketing Officer, VP Sales for Aus/NZ and looks after Marketing, Proposition, GTM, 9Spokes.com and channel activation across the platform.
• Maddison Kinney is a Financial Manager and a Chartered Accountant with strong accounting and business development exposure.
• Marty Montague is a General Counsel, Chief Commercial Officer, and a Corporate and Commercial Lawyer.

The 9Spokes Policies

The unique policies that the company thrives on include:

9Spokes Code of Conduct
Parental Policy
Flexible Working Hour Policy
Family Violence Policy
Disciplinary Policy
Human Resource Security Policy
Health & Safety Policy
Annual Leave Policy
Clean Desk Policy, and
Diversity Policy

The company strongly believes in work-life balance, and hence they offer flexible working hours, conduct catch-up sessions, and promote open conversations within the business. Employees receive health benefits and a long-term incentive plan.

On the work front, the company endeavors to standardize the operational services to help the team focus relentlessly on core, strategic areas. This has helped to provide clients with effective solutions, retain the workforce, and attract talent that thrives on delivering time-driven solutions.

9Spokes has laid a strong foundation that supports successful digital transformation; a paradigm shift that harnesses the power of technology to revolutionize business and digital engagement. The aim is to achieve prominent KPIs -productivity, resilience, sustainability, and well-being outcomes. Considering the company’s ambitious mindset towards continuous evolution and digitalization, without a doubt, 9Spokes International Limited is an influential company to look up to in the years to come.