
Sam Mahrouq Chairman & Chief Executive Officer

Ikon Technologies A Revolution for Automotive Dealerships
Ikon strives to be the number one trusted partner of franchise dealers by providing reliable and user-friendly application services so that their clients can save on time and money while building long-lasting relationships with their customers. Ikon’s commitment to providing the highest quality hardware and software solutions sets it apart from the industry.
Ikon Technologies is a leader in GPS-enabled, connected applications and services for automotive dealers and consumers. The founders, also dealers themselves, built the company with the objective of using technology to solve the common challenges every automotive dealership struggles with in managing, monitoring, and selling its inventory. With this done, it wasn’t long before the realization came that many of these same solutions could also offer tremendous benefits to car buyers. ikon is driven to build solutions that help dealers build long lasting relationships with their customers.
Ikon’s vision and mission
ikon strives to be the number one trusted partner of franchise dealers by providing a comprehensive suite of reliable and user-friendly applications and services to dealers and their customers – with an emphasis on efficiency, safety, and security. ikon’s commitment to providing the highest quality hardware and software solutions sets it apart in the industry.
The team leaders at ikon
While ikon’s team comprises bright minds with vast experience across varied roles, its backbone is the leaders who drive the company forward. Sam Mahrouq serves as the Chairman and Chief Executive Officer of ikon Technologies. Staci Palmer is President. Other officers are: Charles Stilwill, Chief Sales Officer, Ash Warren; Chief Operating Officer, and Shiraz Khalid, Vice President of Engineering. Walid Joulani serves as Executive Vice President, MEI/ikon. The team, of course, would be incomplete without its trusted employees and their dedication to making ikon the best company in the industry.
Products and services provided by ikon Technologies
ikon Technologies is well-known for its connected applications and services and its GPS devices. Not only are these devices long-lasting and easy to install, but they are also the smallest in the market, thus making them easy to conceal. The company spares no expense in ensuring that their devices are compact, reliable, and highly accurate. Their extensive satellite and cellular coverage provide them with a distinctive position in the industry.
ikon’s Dealer Toolbox application provides dealers with a cutting-edge mobile tool that streamlines sales personnel daily tasks and improves the selling/buying experience by reducing the time required to answer a customer’s questions and complete a sale. Additionally, ikon Connect provides consumers with an exceptional mobile experience, allowing them to protect their vehicles, their family, and their information resulting in peace-of-mind.
ikon’s strengths
Ikon Is driven to be the most trusted partner for franchise dealers. It aims to provide an unparalleled level of customer service and commitment.
With a pledge to provide the highest quality of hardware and software solutions to automotive dealers, ikon has set the bar high for customer satisfaction. It is this passion that not only sets it apart but also acts as its biggest strength.
ikon’s contribution to the community
ikon believes strongly in community participation and charity, placing immense significance in helping the underprivileged and homeless. Respecting the philanthropic philosophy and many gifts of its Chairman and ECO Sam Mahrouq, the ikon team understands the importance of sharing and helping those in need.
In 2020, ikon Technologies donated $15,000 to Chevrolet’s Steve Thompson Classic Charity Golf Tournament. At its home base of Arlington, TX, the company donated more than 4,000 cans of food to Mission Arlington. Additionally, the company is a yearly sponsor of ‘Toys For Tots’ and has donated several thousand toys over the last three years.
Achievements and awards
ikon is the proud recipient of several awards and accolades for its innovations and contributions over the years. In 2020, ikon was named one of The Silicon Review’s 50 Most Innovative Companies to Watch 2020. It was also named one of CIO Review’s Most Promising Automotive Solution Providers of 2020.
The team’s collective expertise is a sum of more than 75 years of experience in the automotive industry and several decades of experience in telematics, IoT, Big Data, and digital transformation.
Future Outlook of ikon Technologies
ikon always looks ahead, having several growth plans in the offing to leapfrog ahead of its competition. The company has learned from its experiences and understands the challenges it may face along the way. Consequently, backup plans are in place to ensure a less bumpy road to success.
ikon continues to grow exponentially. It saw an increase in its dealer base to more than double in 2020.
In 2019, ikon Technologies introduced its new wireless GPS technology in the market, along with its signature pinpoint accuracy. In 2021, the company is launching a new consumer-facing mobile application, new features for its ikon Dealer Toolbox, and a host of new and improved consumer benefits. With these objectives in mind, ikon is determined to provide enhanced service quality and delivery to its dealers and customers.