PEX - The Reliable Payment Partner

Payment systems form an integral part of the economic and financial infrastructure. PEX ensures the safe, effective, and timely settlement of transactions and payments that is the key to the smooth functioning of financial markets. PEX, as a payment supplier, provides a platform for customers to build up services as per their needs and an omnichannel banking/payment experience.

PEX has its payment gateway for e-commerce and merchant processing leveraged by banks and payment service providers. This facility enables banks with a single-channel experience to acquire transactions from various e-commerce applications.

Leadership Excellence

CEO Dr. Sailesh Sewpaul is an experienced IT professional, e-Banking, and Retail Banking Business Strategist. He also worked in the IT department of the State Bank of Mauritius for ten years. Further, he went on to play the vital roles of retail banking, e-business, and head of private banking. He learned the complete factors of the payment business from the VISA for Central Europe, the Middle East, and Africa, where he has been on the advisory board for seven years.

Initial Struggles

Sailesh observed that there was practically nothing in the e-banking of African countries and figured that they were lagging the expertise required. He used this chance to propose to a bank with his idea. After launching the service with a local client, the company discontinued owing to strategic reasons. He decided to leave his position at the bank and undertake this new adventure. It took him three years to fundraise for the PEX team.

Thus the company’s growth skyrocketed, making it the certified processor for Visa, MasterCard, and UPI. Today PEX is a leading player in the payment industry, with operations spanning 17 countries. Discover’s partnership with PEX is another milestone. Sailesh formed the team by grouping people from his previous bank who left their job after 15 years. Bank One in Mauritius is PEX’s first customer.

The Best Results Come After Tremendous Efforts

His journey was an exciting roller coaster ride, filled with many challenges and successful events. As an entrepreneur, he focused more on the final result and always found ways to develop the company. Now PEX is gradually growing its presence in Africa. Another development is the MENA Region and the company’s penetration into the South-East Asian market.

Products and Service

PEX is a one-stop solution for the banks by which the company can offer the best of breed cards and payments to their clients. The company’s unique technology ensures maximum benefits for customers to enjoy, with minimum capital investment. Their VISA, MasterCard, and UPI (Union Pay International) certified self-developed mobile POS has characteristics like transaction authorization and fraud prevention. The launch of the multi-currency prepaid card program accompanied by Mobile Application Support for a bank in Africa is another fine example of their tailor-made services. PEX complies with many security regulations of the Card Association and compliance agencies to meet compliance guidelines before they are mandated.

The Global Hub of Innovation

PEX is known for leading inventions in the payment industry. The company launched multi-currency prepaid cards years back when it was a new concept in the market. They introduced contactless solutions in e-commerce, and developed virtual cards and tokenization products, assumed to be the next wave in the industry.

Innovative Team Members

PEX believes that a business’s success depends on its workforce. The team approach and flat organizational structure make communication easier. Since the payment industry develops over time, PEX recruits new expert brains to build their capabilities. PEX recruits and provides opportunities to fresh graduates to learn and integrate into the various teams.

Customers Satisfaction: The Key to Success

PEX takes the feedback from the clients for the improvisation of their offerings. When the project is live, the company tries to be in touch with the clients to assist them. Since innovation is a continuous process, PEX tries to stay ahead of the game by focusing on the existing clients to build and maintain their reputation in the industry. Attending the client issues at the correct time and proper follow-ups are essential.

The Vision of the Company

PEX is looking forward to venturing into new arenas in the upcoming years. One is to mark footprints in mainland Africa. Another, to become the leading payment company in South East Asia. PEX explored new windows like cryptocurrency, CBDC, and digital banking and forged alliances with companies in the money remittance business and SWIFT services.

Mantra for a Budding Entrepreneur

As an entrepreneur, it’s crucial to trust your actions and decisions. Being a start-up is not easy. You will face many problems initially. It is necessary to find the solutions too. Complete groundwork and thorough knowledge are essential before beginning a start-up. Remember, never give up, be patient and have faith.