Driving Growth and Leadership: Cory Douglas, CEO of Pavlov Media

As CEO of Pavlov Media, Cory Douglas focuses on expanding the company’s strategic visions. He is responsible for growing the company’s infrastructure, developing new leaders, and ensuring operational excellence. Pavlov Media aims to be the top independent telecommunications provider, offering exceptional connections nationwide.

Douglas is passionate about inspiring and nurturing the next generation of leaders, promoting gender equality and diversity. He is part of a telecommunication advisory board for Illinois State University, providing feedback to students and faculty. Sports are important to Douglas, and he enjoys coaching youth baseball. When not busy with work or hobbies, he cherishes moments with family and friends.

Pavlov Media provides innovative Internet, phone, and video services backed by its national fiber optic backbone

Pavlov Media has become a pioneer in the digital industry, constantly pushing boundaries and revolutionizing the way people connect to the internet. What began as a small venture in Champaign, Illinois, has now grown into a powerhouse that provides cutting-edge internet solutions to millions of people across North America.

In the early days, Pavlov Media recognized the need for internet access in off-campus student housing. They saw an opportunity to bridge the gap between students and the digital world, and they seized it. By connecting a residence off-campus to a network, they brought internet access to students in Champaign for the first time.

This groundbreaking move laid the foundation for their future success. As technology advanced, Pavlov Media adapted and evolved. They recognized the growing demand for high-speed internet and set out to provide fiber-optic networks to properties with multiple dwellings. This meant that not only students but also residents in apartment complexes and other multi-unit buildings could enjoy lightning-fast internet speeds.

Pavlov Media’s dedication to innovation and customer satisfaction propelled them to the forefront of the industry. But Pavlov Media didn’t stop there. They expanded their services beyond residential areas and began catering to businesses, homes, and even entire cities. Their high-speed fiber-optic internet networks became a game-changer for businesses, enabling them to operate efficiently and stay connected in an increasingly digital world.

Homeowners also benefited from Pavlov Media’s services, enjoying reliable and fast internet connections that enhanced their daily lives. Today, Pavlov Media operates in 44 states across the United States and Canada, serving millions of customers. Their extensive network infrastructure spans cities, towns, and rural areas, ensuring that people from all walks of life have access to reliable internet services. Pavlov Media’s commitment to providing top-notch customer service and staying at the forefront of technological advancements has solidified their position as a leader in the digital industry.

What Sets Pavlov Media Apart

Pavlov Media’s extensive experience in customer service and network management sets it apart from its competitors. With over 30 years in the industry, the company has honed its skills in providing exceptional coordination and responsiveness to its customers. This level of expertise allows Pavlov Media to effectively address any issues or concerns that may arise, ensuring a high level of customer satisfaction.

One of the key factors that contribute to Pavlov Media’s success is its unique strategy in design, construction, and network management. The company takes a comprehensive approach to these areas, carefully considering every aspect of the process to ensure optimal performance and reliability.

By paying attention to even the smallest details, Pavlov Media is able to deliver top-notch services that meet the specific needs of its customers. As the leading network provider in the MDU (Multi-Dwelling Unit) industry, Pavlov Media consistently pushes boundaries and breaks barriers. The company is known for patenting innovative technology that revolutionizes the way high-speed internet is delivered.

By staying at the forefront of technological advancements, Pavlov Media is able to provide its customers with faster and more advanced solutions. Investing in research and development is another key aspect of Pavlov Media’s success. The company recognizes the importance of staying ahead of the curve in an ever-evolving industry. By dedicating resources to research and development, Pavlov Media is able to continuously improve its services and offer cutting-edge solutions to its customers.

The Power of Pavlov Media’s National Backbone

Pavlov Media’s influence extends beyond network infrastructure, as it leads the way in constructing and operating a 100 Gigabit national backbone. This robust backbone supports the company’s home, MDU, and business services, enabling seamless connectivity for users across the nation.

Fiber Internet for Businesses

For businesses, upgrading to high-speed data connections from Pavlov Media brings numerous benefits, including no data caps, blazing-fast speeds for file sharing, video, and streaming. Commercial data plans include one IP address, with a one-time installation fee, and offer connections up to 100 Gbps, private fiber-optic circuits, volume or multi-address pricing, and additional IP addresses as needed.

Enterprise Services and Business Phones

Pavlov Media’s advanced enterprise services provide businesses with a competitive edge by intelligently and reliably distributing massive quantities of data nationwide. These services include automated protection against threats like DDoS attacks, Dedicated Internet Access (DIA) circuits, transport circuits, and Managed COLO services, including voice, backup, and hosting.

In addition to robust network services, Pavlov Media offers business phone solutions that run off the VoIP (Voice over Internet Protocol) phone system. These feature-rich phones allow for easy setup, automated attendants, intelligent call routing, inbound and outbound call logging and reporting, call recording for quality assurance, and georedundant systems powered by the 100 Gigabit national backbone. Dial-in conference bridges also enable people outside the company to join meetings with employees.

OmniCall App and VoIP Portal

The OmniCall App is a convenient solution for professionals who are constantly on the go and need to stay connected to their work phone line. With this app, users can easily answer calls from their cell phones, ensuring that they never miss an important call from a client or colleague.

The Pavlov Media VoIP Portal takes phone system management to the next level by providing businesses with a comprehensive online platform to handle all their communication needs. From setting up call routing to creating personalized auto-attendants, businesses can customize their phone system to suit their specific requirements.

With features like call queues and call recording, the Pavlov Media VoIP Portal offers businesses the tools they need to streamline their communication processes and improve customer service. Additionally, the ability to add personalized hold music adds a professional touch to every call, enhancing the overall customer experience.

Custom Phone Systems for Big and Small Businesses

Pavlov Media works closely with businesses to understand their unique needs and provides custom plans for phone systems of all sizes. This includes the necessary number of phones, extensions, and features to ensure seamless communication within the organization.

Training and Customer Support

To ensure a smooth transition to new phone systems, Pavlov Media offers installation support and comprehensive training for businesses. Once the system is set up, 24/7 customer support is available to address any issues that may arise.

MDU Internet Design and Management

Pavlov Media’s comprehensive approach to MDU properties includes not only network design and fiber installation but also resident marketing to ensure that tenants are aware of the high-quality services available to them. Their commitment to customer support is evident in their dedicated teams for billing, maintenance, and upgrades, all of which are accessible 24/7 to address any issues or concerns that may arise. This level of support ensures that MDU property owners and residents can rely on Pavlov Media for all their internet and communication needs, making them a trusted partner in the industry.

Seamless Resident Registration and Managed IT Services

Pavlov Media’s resident registration system simplifies the process of onboarding new residents and getting their devices connected to the network. Additionally, the company offers Managed IT services for property management teams, providing dedicated office networks, data backups, pre-configured computers, and managed security environments to streamline operations and troubleshoot tech issues efficiently.

Single Provider and Low-Voltage Cabling Expertise

Unlike other service providers that rely on contractors and external companies, Pavlov Media manages all aspects of its network in-house, ensuring unmatched coordination and responsiveness. The company’s expertise in low-voltage cabling design and installation guarantees reliable connectivity for internet, phones, security systems, and fire alarms within properties.

A Trusted Partner for Property Networks

With over three decades of experience in designing, building, and operating high-speed fiber-optic property networks, Pavlov Media has established itself as a reliable partner for apartment buildings, MDU communities, and businesses nationwide. The company’s 100 Gigabit national backbone powers the networks that deliver exceptional Wi-Fi to residents, whether upgrading an old cable internet network to fiber or installing Gigabit connections in every unit. Pavlov Media’s talented engineers and software developers continue to drive innovation, ensuring that properties stay connected and ahead of the curve in an ever-evolving digital landscape.

A Vision for the Future

As technology continues to evolve at a rapid pace, Pavlov Media remains at the forefront of innovation, constantly pushing the boundaries of what’s possible in the realm of connectivity. With a team of dedicated professionals and a passion for excellence, they are committed to shaping the future of Internet connectivity for generations to come.

Mark Scifres, Founder: A Trailblazer in Technology and Entrepreneurship

Mark Scifres has always been drawn to the world of entrepreneurship. Growing up surrounded by family members who were entrepreneurs and engineers in Palo Alto, California, Mark was immersed in an environment of innovation and creativity from a young age. His father’s work at Xerox PARC introduced him to groundbreaking technologies and visionary thinkers, leaving a lasting impression on him. Mark vividly recalls attending Xerox PARC picnics and touring the labs, where he had the opportunity to interact with his future heroes and explore cutting-edge technologies like laser diodes.

His passion for technology only grew stronger during his high school years when he had the chance to work on the ARPA network at Lockheed Martin. It was during this time that Mark’s entrepreneurial spirit began to take shape. As a freshman engineering student at the University of Illinois, Champaign Urbana campus, he had a groundbreaking idea to network dormitories, which eventually led to the founding of Pavlov Media. Despite the challenges and obstacles along the way, Mark remained steadfast in his vision, and in August 1994, the first dormitory network went live, marking the beginning of Pavlov Media’s journey.

Throughout his entrepreneurial journey, Mark has been inspired by a diverse group of individuals, including iconic figures like Steve Jobs, John Wooden, and Benjamin Franklin. Their teachings instilled in him the importance of self-confidence, collaboration, and innovation. Mark firmly believes that while entrepreneurs may possess ambitious visions, it is the cohesive efforts of an entrepreneurial team that ultimately drives success. He recognizes the critical role that teamwork plays in improving margins and profitability, emphasizing the need for a strong, collaborative approach.

Mark’s vision for Internet connectivity has been a lifelong pursuit. Since the age of 10, he has envisioned a version of the Internet that transcends boundaries and connects people in new and transformative ways. For Mark, fiber optics infrastructure represents a paradigm shift in residential utilities, offering limitless potential for connectivity and innovation. He envisions a future where the limitations of traditional utilities are replaced by boundless possibilities driven by imagination and economic ingenuity.

As Mark continues to refine and execute his vision, he remains committed to exploring new and innovative monetization strategies that harness the full potential of fiber optics infrastructure. He recognizes that the evolving landscape of connectivity requires fresh perspectives and innovative approaches to monetization, and he is determined to lead the way in shaping the future of Internet connectivity. With his unwavering dedication and entrepreneurial spirit, Mark Scifres is poised to make a lasting impact on the world of technology and connectivity.

“We’ve built a robust network and we’re continuously finding new ways to bring our users Simply Exceptional Connections Nationwide.”