Bigbasket, a leading omnichannel grocery delivery firm, on Thursday announced BB Matrix, a cutting-edge software as a service-based supply chain platform that provides end-to-end visibility across the entire supply chain for enterprises globally. The launch of this platform was announced on Thursday, which would provide real-time updates, quick tracking of bottlenecks, and data-driven decision-making.
According to the company, BB Matrix empowered a decrease in transportation costs by almost 50% and a reduction in lead time by 60%. The platform is created to be of great aid when meeting the growing demand from end-to-end agile, robust, and cost-efficient supply chains cutting across various sectors such as manufacturing, automobiles, aviation, consumer goods, and more.
It has an excellent infrastructure and network with a nearly 99.1 percent on-time record for delivery. BB Matrix also easily is empowered to deliver solutions not only in the domestic market but also in international markets such as the US, the Middle East, South East Asia, and the African region.
“We have opened BB Matrix to enterprises across multiple sectors beyond retail and e-commerce,” says Rakshit Daga, head of SaaS business at Bigbasket. “Our solution provides end-to-end support, configuration and optimization, seamless data integration with more than 150 tools of ERP, CRM, POS, and flawless migration.”
Manish Mishra of BB Matrix, head of sales and marketing, added that expert support is provided to customers across the process. “We provide ongoing support that includes configuration and optimization, seamless data integration with more than 150 enterprise resource planning ERP, customer relationship management CRM, point of sales POS tools, and flawless migration,” he said.
Founded in 2011 by Hari Menon, VS Sudhakar, V S Ramesh, Vipul Parekh, and Abhinay Choudari, Bigbasket is operational across more than 400 cities in India and clocks around 15 million customer orders every month. Tata Digital had acquired a 64% stake in Supermarket Grocery Supplies, the parent firm owning Bigbasket, back in May 2021. The entity is being run now by Innovative Retail Concepts under Supermarket Grocery Supplies.
Bigbasket has brought BB Matrix as the one-inch solution to change the supply chain management landscape once and for all with a single, comprehensive, and efficient solution for enterprises across the world.