Zoho Collaborates with ONDC to Revolutionize E-commerce in India
Chennai headquartered international technology company, Zoho has made a giant stride in the Open Network for Digital Commerce (ONDC) network, announcing Vikra-a seller application that makes seamless commerce throughout India. The company collaborates with ONDC to bring the latest solutions to e-commerce.
Vikra: Game Changer for Small Business
Vikra is the latest product from Zoho focused on solving problems faced by small businesses in the e-commerce realm. As e-commerce penetration in India is still quite low, the technological challenges for these businesses are numerous, along with marketplace fees. Simplifying the entire e-commerce experience of these businesses is easy onboarding followed by rapid catalog creation and selling through Paytm, Ola, or Snapdeal through Vikra.
Zoho IoT: A Customizable Low-Code Platform
Zoho also launched Zoho IoT, which is a platform to be used for the real-time management of data from IoT devices. It brings AI capabilities for predicting system outages, optimizing operations, and enhancing customer experiences. It offers pre-built solutions across various industries, such as Industrial IoT, Smart Buildings, Energy Management, and more. Zoho IoT is available to customers in the US, India, and the EU.
Collaborative Approach
Zoho collaborates with its customers and comes up with innovative solutions for their specific needs. It reflects customer-centricity in terms of continuously innovating as well as developing products.
Growth and Expansion
The company saw maximum growth in India. It continued to grow this year also, with 31% customer growth for the last year 2023 and 26% so far in 2024. This was because of the collaborative approach of the company toward customers and other partners, stated Sridhar Vembu, CEO and co-founder.
